Our Return Policy in short
- You have 14 days to return an order after receiving it. Item(s) should be in original condition, in original packaging with tags attached.
- If you wish to return your order please email email@example.com to arrange this.
- You cover the cost of the return.
- Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
- If you have any questions, please contact us on the email firstname.lastname@example.org
Instructions for returning goods
- If you wish to make a return, send us an e-mail, to email@example.com and we will explain how you can do this.
- Ship the items for return within 14 days of receiving it.
- You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged and retain your postage receipt.
- If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
- The refund will be processed through the same payment method you used to make your original purchase.
- If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.
All enquiries: firstname.lastname@example.org