Our Return Policy in short

  • You have 14 days to return an order after receiving it. Item(s) should be in original condition, in original packaging with tags attached.
  • If you wish to return your order please email love_lee@hotmail.co.uk to arrange this.
  • You cover the cost of the return.
  • Please note that exceptions may apply for the return of certain custom-made, hygienic and other products.
  • If you have any questions, please contact us on the email love_lee@hotmail.co.uk

Instructions for returning goods

  • If you wish to make a return, send us an e-mail, to love_lee@hotmail.co.uk and we will explain how you can do this.
  • Ship the items for return within 14 days of receiving it.
  • You are responsible for any damage incurred by items during the return shipment. We therefore strongly recommend that you send the products well packaged and retain your postage receipt.
  • If a returned item is shipped internationally, mark as "RETURNED GOODS" to avoid any Customs charges. We are not responsible for any charges imposed on packages returned by Customs.
  • The refund will be processed through the same payment method you used to make your original purchase.
  • If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.

All enquiries: love_lee@hotmail.co.uk